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Shipping

Covid-19 Update

  • Due to the recent community quarantine across Luzon. There may be a possibility that our courier partners will stop accepting any shipments/ delivery. As such, deliveries are expected to go beyond our usual shipping duration. 
  • For inquiries on your shipment status, you may contact us via email at sales@knox.com.ph
  • We are still accepting online orders for reservation and pre-order.

Thank you for your understanding. 

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Shipping Rates

  • Receive free shipping within Metro Manila for orders P15,000 and above

Area

Shipping Rate

Shipping duration 

Pick-up San Juan free wait for pick-up date and time confirmation

Metro Manila (above P15,000)

 free

On-stock: 3-5 business days

Pre-order: 45-60 days

Metro Manila (below P15,000)

P350

On-stock: 3-5 business days

Pre-order: 45-60 days

Outside Metro Manila

for computation. pls email at sales@knox.com.ph

On-stock: 7-14 business days

Pre-order: 45-60 days + 7-14 days local shipping

 * All shipping estimates exclude holidays
 * Shipping duration starts after confirmation of payment and clear of any product & shipping clarifications

 

Order Tracking Information

Shipping Confirmation

  • You will receive a shipment update in your email after your payment is confirmed and items are packed. This means order is already for shipment. 
  • Should the delivery by our in-house service, you will be contacted through your mobile on the date and time of shipment.
  • When coursed through local couriers, you will receive a tracking number and link along with your shipment update email.


Redirecting Orders

Please make sure shipping address is correct. We cannot redirect orders once items have been dispatched. Additional charge will apply for any failed shipments for this reason. 

Early redirecting request can be made by sending us an email with subject 'Redirect Order - Order No' to sales@knox.com.ph

We try our best, but this is subject for our approval depending on the status of your shipment.